An AI receptionist for a salon answers the phone while your stylists have their hands in a client's hair. It quotes prices from your rate card, books the service at a free time with the stylist the caller asks for, and takes bridal and group enquiries as a proper message with the date and what is wanted. Every call is in your call log with a summary, and bookings and enquiries are emailed to you, so a busy Saturday does not turn into a list of missed calls you ring back on Monday.
A salon's phone rings hardest at the worst moments: in the middle of a global colour, halfway through a threading queue, on a Saturday afternoon, and all through the weeks before Diwali and the wedding season. Nobody can stop a service to answer it, and the caller does not wait. They message another salon or walk into the one down the road.
Most of those calls are routine. How much for a haircut, a hair spa, a facial? Are you open on Sunday? Is there a slot at five? Can I come with my sister? A few are worth a great deal: the bride asking about a package for herself and six others. Those are the calls you least want to miss.
Yes, the way your rate card states them. Upload your rate card, or point the receptionist at your website, and it answers from it. Where a price is fixed, a men's haircut or an eyebrow threading, it quotes the figure. Where the price depends on hair length or thickness, as it often does for colour, keratin or smoothening, it gives the range or the "starting from" price exactly as you wrote it, and suggests a quick consultation when you prefer to see the hair first.
It never invents a price. If a service is not on your list, it says so and takes a message.
With PhoneMyAgent, you choose a voice and a greeting in your salon's name, add your services, timings and rate card, and get an Indian phone number that the receptionist answers. Put that number on your Instagram profile, your Google listing and the card you give at the counter. It is set up to answer in English, and one switch in the dashboard makes it tell callers at the start that they are speaking to an AI assistant.
You set the services you take bookings for and the hours you take them. When a caller wants a slot, the receptionist asks which service, offers the free times, and books the one they choose. If they ask for a particular stylist, it books that stylist when they are free and says so plainly when they are not, rather than quietly giving the slot to someone else. It takes the caller's name and number, and you can add your own questions, such as whether it is a first visit.
Each booking arrives in your inbox with a calendar invite, and it sits in your PhoneMyAgent calendar. A client who already has a booking can ask when it is, and it reads it back. Changes and cancellations come to you as messages, so you decide what happens to the slot.
Treat these as what they are: a conversation for a person, not a booking for a machine. Add a house rule such as "for bridal and group enquiries, ask for the wedding date, the number of people and the services they want", and the receptionist asks for those and emails them to you as a message. You call back with the package, the trial date and the advance, the parts that need you.
| Stylist picks up mid-service | Missed call | Reply to a message later | AI receptionist | |
|---|---|---|---|---|
| Answers while everyone is busy | Stops a service | No | No | Yes |
| Quotes from your rate card | From memory | No | Yes, later | Yes, as written |
| Books a slot with a named stylist | Yes | No | Yes, later | Yes, when that stylist is free |
| Bridal enquiry | Rushed | Lost | Yes, later | Taken in detail as a message |
| After closing time | No | No | Next morning | Yes |
| What you have afterwards | A mental note | A number | A chat thread | Summary and transcript in your call log, bookings by email |
It answers in your salon's name, quotes your rate card, gives timings and directions, books services with the stylist the caller asks for, reads back existing bookings, and takes messages, including detailed bridal and group enquiries. Every call is in your call log with the summary and transcript, and bookings and enquiries are emailed to you. Calls are transcribed, not recorded as audio.
It will not decide whether a treatment suits someone's skin or hair, will not promise a result, and will not agree to a discount you have not written down. It does not make calls, so it sends no reminders and chases nobody. It cannot put a caller through to a stylist either: when someone needs a person, it takes a message and you call back.
Plans start at ₹2,999 a month for 180 minutes of calls, with no setup fee: see the plans. If you are weighing it against hiring someone for the counter, read what a receptionist costs in India, and for how the technology works, see AI voice agents in India.
Yes. It asks which service the caller wants, offers the free times from the hours you set, and books the one they choose, with the stylist they ask for when that stylist is free. You get each booking by email with a calendar invite.
Yes, in the way your rate card states them. If you list a range or a "starting from" price for colour, keratin or smoothening, it quotes that and can suggest a consultation. It never makes up a figure that is not on your list.
It takes it as a detailed message. With a house rule, it asks for the wedding date, the number of people and the services wanted, and emails you all of it so you can call back with the package.
No. It only answers calls and makes none. It does answer the calls clients make about their bookings, and passes on any change as a message.
Not yet. It is set up to answer in English. Hindi is not offered until it has been tested properly on real calls.
Two plans: ₹2,999 a month for 180 minutes of calls, or ₹9,999 for 600 minutes, with no setup fee and no separate telephony charges. In a busy season you can add 60 minutes for ₹1,199 or 180 minutes for ₹2,999, and those minutes do not expire.
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An AI agent answers your business phone, knows your documents, and emails you every booking and message. Plans from 180 minutes a month, cancel anytime.
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