An Austrian business can have an AI agent answer its phone without changing its number, its carrier, or its signage. You keep your existing Vienna line and set call forwarding (Rufumleitung) to a dedicated Austrian mobile number we provide. From then on, calls you would have missed are answered by an agent that already knows your business, speaks your language, and tells the caller up front that it is an AI. Set-up takes minutes and you can reverse it from your own phone at any time.
Most Vienna businesses already have their number on their door, their cards, their Google listing, and years of returning customers' phones. You do not want to move it, and you do not have to. Porting a number is slow and risky; forwarding is instant and reversible.
You keep your number with your current carrier and point it at an Austrian mobile number (a +43 670 line) that we provision for your agent. You choose when it forwards: always, only when your line is busy, or only when no one picks up. That last mode is the common one, your team answers when they can, and the agent catches everything else instead of voicemail.
You upload what your staff already answer from: your services and prices, opening hours, address, and policies, as PDFs, documents, or a link to your website. The agent answers from those, so a caller hears your real hours and your real prices, not a generic script.
On a call it can answer questions, book or reschedule an appointment, take a message, or transfer to a person, whichever you allow. With PhoneMyAgent you pick a voice and greeting, set your business hours in your own timezone, and decide what the agent may do. After every call you get an email with the transcript, a summary, and any action it took.
Two questions come up immediately in Austria, and both have clear answers.
Callers are told it is an AI. Before the agent speaks, every caller hears a short disclosure that they are talking to an AI assistant. This is on by default. It is good practice, and the EU's transparency rules for AI systems expect exactly this.
Data is handled as a processor, in the EU. For your calls, recordings, and transcripts, you are the controller and we act as your processor. Call data is stored on infrastructure in the EU. Whether calls are recorded at all, and for how long they are kept, is your setting, not ours. When you close your account, the calls, recordings, and transcripts are erased.
Pricing is a monthly plan that includes an allowance of call minutes, and it is all-inclusive: one price covers both the AI and the telephony, with no setup fee and no separate carrier surcharge to reason about. You start with 45 free minutes to try and no credit card, so you can forward your real line for an evening and hear how it handles your actual callers before you pay anything. The plans are on our pricing page.
| Voicemail | Call service | PhoneMyAgent | |
|---|---|---|---|
| Keep your Vienna number | Yes | Sometimes | Yes, forward it |
| Answers in your business's name | No | Sometimes | Yes |
| Knows your hours and prices | No | Rarely | Yes, from your docs |
| Books and takes messages | Records only | Yes | Yes |
| Tells callers it is automated | n/a | n/a | Yes, by default |
| Data stored in the EU | Depends | Depends | Yes |
It will answer every forwarded call, book routine appointments, quote your published prices, give directions and hours, and take a clean message with an email to you afterwards. It will not reach emergency services, will not give regulated advice (medical, legal, financial), and will not pretend to be a person. For anything beyond routine it takes a message or transfers to you.
Yes. You keep your number and your carrier and simply forward it (Rufumleitung) to the Austrian mobile number we provide for your agent. The number on your signage, cards, and Google listing does not change, and you can turn forwarding off from your own phone whenever you want.
Yes, when it is set up correctly, which is how we ship it. For your calls you are the data controller and we are your processor; call data is stored in the EU; recording is optional and its retention is your choice; and callers are told they are speaking to an AI before the conversation starts.
Yes, by default. Every caller hears a short disclosure at the start of the call. You can reword it, but it is on out of the box because it is the right thing to do and because EU transparency rules expect it.
Yes. You set the agent's language and greeting, and it answers callers accordingly. You write the greeting in the language your customers use.
A few minutes. You upload your documents, pick a voice and greeting, get your Austrian forwarding number, and set forwarding on your existing line. You can test it immediately with 45 free minutes.
On infrastructure in the EU. When you close your account, your calls, recordings, and transcripts are erased; only the invoices that tax law requires are kept.
New here? Start with what PhoneMyAgent is and how it works, then forward your line for an evening and listen.
Never miss another call
An AI agent answers your business phone, knows your documents, and emails you what happened after every call. 45 free minutes to try, no card required.
Try PhoneMyAgent free